Friendly Visiting

Posted March 25th, 2015


The Friendly Visiting Program matches volunteer visitors to eligible clients who, due to health and mobility restrictions are losing touch with their community. This service attempts to enhance client’s quality of life and helps to improve their health and independence by providing a friend who will assist in activating social skills and maintaining community contacts. This service also assists caregivers by relieving them periodically, thereby helping the caregiver to maintain their own health. You will play an important role in encouraging and bringing a smile to your client.

LOCATION: All of Grey & Bruce, Chesley, Dundalk, Flesherton, Hanover, Kincardine, Lion’s Head, Markdale, Meaford, Mildmay, Owen Sound, Port Elgin, Sauble Beach, Shallow Lake, Southampton, Teeswater, Thornbury, Tobermory, Walkerton, Wiarton.

TIME COMMITMENT:Provide weekly visits of 1-2 hours duration, for a minimum commitment of 18 months.


  • Genuine interest in assisting seniors and adults with physical disabilities

  • Good listening skills

  • Sincerity

  • Patience

  • An ability to accept people as they are

  • Caring and friendliness

  • Reliability

  • A sense of humour



  • Provide companionship and friendship.

  • Participate in activities which are of interest to the client such as: playing cards/games, crafts, sharing recipes or jokes, reading aloud, writing and mailing letters and conversation.

  • If possible, plan occasional outings, a short walk, visits to an old friend.

  • Encourage the client to make the most of their abilities.

  • Assist the client in using community services, if appropriate.

  • For the initial visit always phone, introduce yourself and arrange for a suitable time to visit.

  • Plan the date and time of your next visit, bearing in mind how to notify the person if you are unable to keep the date.

  • Leave your name and the Home and Community Support Services phone number – in case the client wishes to contact you.

  • Send cards for special occasions – birthdays, holidays.

  • Complete the Friendly Visiting Monthly Service Record (FV-2) and submit to the Team Leader at the end of each month.


  • Report any problems or concerns encountered in carrying out your duties to Home & community Support Services of Grey Bruce

  • Inform Team Leader of any change in health status that may affect volunteer visiting.

Additional Responsibilities:

  • Maintain client confidentiality.

  • Accept the Rights & Responsibilities of all volunteers of Home and Community Support Services of Grey Bruce as set out in the orientation manual.

  • Attend training sessions offered by the agency.

SCREENING:All volunteers are required to complete a screening process which includes a police check and two personal references. VM-1-10 Volunteer Rights and Responsibilities)

To Apply:

If you are interested in joining our team of caring volunteers, please complete

the Online Volunteer Form, or Contact

Home and Community Support Services of Grey Bruce

Suite 104, 340 10th Street East. – Owen Sound, Ontario, N4K 6P7

519 372-2091  Email: